IT and Business Consulting
Kosovo has had considerable success exporting IT and other business services. The global market for out-sourced IT and business services (e.g., call centers, back room accounting services, software developers) is substantial and developing countries such as India have been in the forefront in this market.
Two institutional requirements are important to expanding the exports of IT and other business services – reliable, advanced telecommunications and internet connectivity and adequate intellectual property protection. Kosovo currently meets the first requirement – reliable, advanced telecommunications and internet connectivity – but not the second.
Intellectual property includes all works, articles and materials of intellectual creativity, technical innovation, literary and artistic creations, as well as symbols, names, photographs, designs, etc.
Kosovo has adopted intellectual property rights legislation that generally conforms to EU and international practice. However, except for CEFTA, Kosovo is not currently a member of any multilateral intellectual property agreement or organization and the current poor state of Kosovo’s court system makes enforcement of intellectual property rights in the courts problematic.
The administration of intellectual property rights is divided into two branches - rights of industrial property (comprising patents, trademarks, industrial design, etc.) and copyright. The Ministry of Trade and Industry provides the protections for patents, trademarks and industrial design and the Ministry of Culture, Youth and Sport provides copyright protections.